Why Choose TeamPraxis?
Our Culture: Practical Solutions and Continuous Improvement
"Praxis” is more than our name – it’s our identity. Originating in Ancient Greece, the concept of praxis entails taking action to apply theory to real-life situations.
At TeamPraxis, we stay ahead of current trends in our local and national healthcare markets to deliver practical solutions that will help medical offices run more efficiently, reduce costs and ultimately, empower practicing physicians to provide the best patient care possible.
Moreover, none of our services remain static. At TeamPraxis, we have embraced the Japanese concept of kaizen, or an attitude of continuous improvement, within our corporate culture. We are constantly looking to refine business processes by infusing new technology into our services, taking advantage of the continual technological advancement of the 21st Century. Accordingly, we have a strong commitment to research and development among our software development professionals.
Our Business Model: Scalable Solutions for Practices of All Sizes
As the largest healthcare Software as a Service provider in Hawaii, TeamPraxis provides scalable resources for practices of all sizes. By leveraging partnerships with our parent company, DataHouse, as well as many other local and national partners, we offer our clients services and resources that are normally only financially-available to large physician groups. Our services include outsourced billing, Web-based communications and claims processing, as well as providing e-prescribing, electronic health record and practice management systems.
Because we are local, we provide services and solutions tailored to Hawaii’s unique business needs. We understand local insurance billing and reimbursement requirements, and are tuned-in to any developments that may affect our systems. Further, by combining DataHouse’s software design and development capability with Team Praxis’ practice management expertise, we are able to create custom software modules to meet individual business objectives, as well as interface with other clinical systems.
Most importantly, because we align so many of these critical support services for our clients, TeamPraxis serves as a single point of accountability should problems arise. We provide full support during implementation, from initial office assessment through installation and follow-up. Additionally, TeamPraxis offers 24/7 system monitoring and administration, as well as Help Desk support with an incident-tracking tool.
Our Bottom-Line Guarantee: 95% Collection Ratio
For many physician practices, a higher rate of claims collection can be the difference between thriving and just surviving. Through our “Pyramid of Success” – workflow automation, low-cost offshore data processing and our highly-skilled billing professionals – TeamPraxis offers outsourced billing services with a 95% collection ratio guarantee.
Automation || There is nothing worse than doing something inefficiently, or efficiently doing something that is not necessary. Drawing on 14 years of billing experience, TeamPraxis has developed PraxFlow, a software system that submits clean claims early in the process, automatically reviews every claim each month and tracks each claim until it is collected, including automatically generating information requests or re-filing claims that are denied or underpaid. By automating many of these tedious and time-consuming tasks, we free up staff to perform other important roles.
Offshore Data Processing || In order to augment the momentum of our claims billing workflow, TeamPraxis utilizes the services of high-level offshore claims processors to perform repetitive tasks within this process. This component is critical to our seamless workflow, enabling our filing system to function on a “24-hour workday,” 7 days a week – literally working around the clock so that claims can be processed faster than ever.
Committed Team of Billing Professionals || Even with state-of-the-art software and offshore resources, our dedicated team of billing and software professionals remains the key element of our strategy for success. By combining the billing expertise of TeamPraxis with the more than 30 years of software development experience at DataHouse, our team creates synergies that drive innovation and prepare us for the future. Above all, our primary focus is to provide our client physicians with the highest service possible, lowering operating costs and improving the coordination of care.
Ultimately, our billing system is not only unique, but it has reached a level of workflow automation that is second to none. The Pyramid of Success enables such accurate and timely claims filing that TeamPraxis guarantees a 95% collections ratio.