| Phone: |
Oahu: (808) 942-7429 Neighbor Islands: (866) 877-2947 |
| E-Mail: |
For application support, e-mail us at itsupport@teampraxis.com |
One of our technicians will contact you within 24 hours of your request(not including weekends and/or holidays). If this is an urgent issue, please call the Help Desk directly at 942-7429, or from the neighbor islands at (866) 877-2947. Mahalo! | |
| Hours: | Monday - Friday, 7:00 am - 6:00 pm, excluding holidays |
ADVISORY
INTERNET EXPLORER 8 NOTICE
With the release of Internet Explorer 8 (IE8) set, TeamPraxis recommends that all of its clients remain on previously tested versions of Internet Explorer, version 6 or version 7. Version 8 has not yet been fully tested for compatibility for Allscripts Enterprise and ConnxtMD.
(To determine which version of IE you are running: Open Internet Explorer | Go to “Help” | Click on “About”)
If your PC is running Windows XP or Vista and you have automatic updates enabled, please go to the link below and follow the instructions provided. This page will walk you through the installation of Microsoft’s “Toolkit to Disable Automatic Delivery of Internet Explorer 8”. This will block automatic delivery of IE 8.
Click here to go to Microsoft's Page
NOTE: Even with this toolkit installed, you will still have the ability to manually download IE 8 on your own. Please do not manually download and install IE 8.
If you have any questions or concerns please call our TeamPraxis Help Desk at 808-942-7429
Help Desk Support
We maintain a centralized database to track support calls. With this information, we are able to identify areas of training that your staff may need.




