TeamPraxis is at your service. Staffed with an experienced, locally-based team, we are here to answer your questions about the technologies and applications we provide.

Phone: Oahu: (808) 942-7429
Neighbor Islands: (866) 877-2947
 
E-Mail: For application support, e-mail us at
itsupport@teampraxis.com


One of our technicians will contact you within 24 hours of your request(not including weekends and/or holidays). If this is an urgent issue, please call the Help Desk directly at 942-7429, or from the neighbor islands at (866) 877-2947. Mahalo!
 
Hours: Monday - Friday, 7:00 am - 6:00 pm, excluding holidays

ADVISORY


INTERNET EXPLORER 8 NOTICE

With the release of Internet Explorer 8 (IE8) set, TeamPraxis recommends that all of its clients remain on previously tested versions of Internet Explorer, version 6 or version 7. Version 8 has not yet been fully tested for compatibility for Allscripts Enterprise and ConnxtMD.

(To determine which version of IE you are running: Open Internet Explorer | Go to “Help” | Click on “About”)

If your PC is running Windows XP or Vista and you have automatic updates enabled, please go to the link below and follow the instructions provided. This page will walk you through the installation of Microsoft’s “Toolkit to Disable Automatic Delivery of Internet Explorer 8”. This will block automatic delivery of IE 8. 

Click here to go to Microsoft's Page

NOTE: Even with this toolkit installed, you will still have the ability to manually download IE 8 on your own. Please do not manually download and install IE 8.

If you have any questions or concerns please call our TeamPraxis Help Desk at 808-942-7429




Help Desk Support


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We maintain a centralized database to track support calls. With this information, we are able to identify areas of training that your staff may need.


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